Frequently asked questions

GENERAL

HOW DO D-CON PRODUCTS COMPARE TO OTHERS ON THE MARKET?
d-CON® is an expert in rodent control, with over 60 years of experience behind every product made. d-CON® has been offering rodent control products longer than any other manufacturer, and consumers know and trust d-CON®. d-CON® offers a solution for every situation - one of them will be just right for ridding your home of rodents.
WHAT ARE THE DIFFERENT KINDS OF RODENT CONTROL MEASURES?
The commercially available mouse and rat control products are effective and mostly falls into two categories; Baits (chemical method) and Traps (non-chemical). Baits are available in different shapes and sizes whereas widely used shapes are blocks which are to be used in a bait station. Baits should be used in low traffic, hard-to-reach areas such as basements, garages and attics. Baits are an ideal way to avoid contact with rodents. Once rodents eat bait, they leave the area and die outside. Baits are safe and highly effective if used according to directions. There are three types of key active chemical used in baits: 1) Acute: are the ones which acts instantly and results in mortality of rodent with in few hours. 2) Subacute: are the ones which results in mortality of rodent between 1-3 days 3) Chronic: are the ones which results in mortality of rodent in 4-10 days. The most widely commercially available products contains active chemicals from subacute (Vitamin D3 or Bromethalin) and chronic category (anticoagulants). Subacute chemicals have different mode of action e.g. Vitamin D3 cause hypercalcemia and Bromethalin is a neurotoxin. Whereas anticoagulants which falls under Chronic category, they prevent clotting of blood. Hence rodents die from internal bleeding or anemia. Traps are ideal for high traffic areas. Four types of traps are used commercially: 1) Snap traps, 2) Glue traps 3) Live traps and 4) Electric traps Snap traps are the traditional wooden design or covered traps, e.g. d-CON Ultra-Set covered traps, and they are baited with food like peanut butter, nuts or cheese. Snap traps are intended to be humanely lethal, but require disposal of a dead or injured rodent. These are used for multiple times. Glue traps contains nontoxic sticky glue. Rodents that walk onto glue trap become stuck in it. Glue traps rely on strategic placement along rodent runways and are thrown away once the rodent is caught. Glue traps are available in covered or uncovered form. These are mostly single use products. Live traps enable people to catch rodents and release them outdoors, rather than killing them. Live traps are usually used for catching mice and come in single or multi-animal designs. Electronic traps use electric current to kill the rodents. These can be used multiple times. For more information on how to use d-CON® products, you can watch the "How to" videos which will explain in detail the process for setting the baits. You can also find good information about rodent prevention in the Rodents 101 section.
HOW DO I KNOW IF I NEED TO USE BAITS OR TRAPS?
If you share one or more of the below preferences, you want to use BAITS. Do you want to avoid interacting with rodents in anyway (seeing, hearing, touching, smelling)? Would you prefer not to remove a dead rodent from the trap? If you share one or more of the below preferences, you want to use TRAPS. Do you want to see a "Proof of Kill"? Would you rather not risk having the rodent die without knowing where? Do you want to confirm that the rodent is dead?
HOW DO I KNOW IF HAVE A RODENT IN MY HOME?
Rodents are nocturnal creatures by nature, which means they rarely surface during the daytime hours unless their environment is disrupted. However, there are some signs you can look for: Mouse droppings, black, typically small (about 1/8 of an inch long). Rat feces tend to be a bit larger. Evidence of recent gnawing, especially on packaged goods, cardboard boxes and areas around pipes, ducts and vents. Your dog or cat pawing excitedly at a kitchen cabinet, the base of your refrigerator or a wall. Scampering or gnawing sounds. Burrows or nests in the ground along the outside of buildings. Read more about the signs for rodent activity at d-CON Academy.
WHERE SHOULD I PLACE MY MOUSE TRAP AND BAITS?
Place mouse traps and baits perpendicular to the wall and in dark corners, such as behind the stove, refrigerator, washer and dryer or where rodent activity is seen. It is wise to set baits and traps simultaneously in various spots in the home to ensure better control of the problem.
HOW LONG WILL MOUSE TRAPS AND BAITS WORK? WHEN DO THEY NEED TO BE REPLACED?
Mice are not attracted to old, insect-infested or moldy bait. Inspect often – every few days – and discard wet, dirty or contaminated baits. Check traps every day. Rodents are cunning; if they haven't been trapped in 4-5 days, move the traps to a new location. Some traps are reusable. Refer to the package for detailed instructions. Once the rodent problem seems to have been eliminated, it is best to continue baiting for at least another fifteen days to avoid re-infestation.
HOW DO I KNOW THAT THERE ARE NO MORE MICE?
It's virtually impossible to tell when you've rid of every single mouse. You should continue to set baits and traps as long as you see mice or notice signs of activity. After that, leave baits and traps set in high traffic areas and inspect them periodically.
HOW MUCH RODENT BAIT DO I NEED?
Each d-CON® bait product is carefully labeled in accordance with strict guidelines set by the Environmental Protection Agency (EPA). Consult the package for specific usage information.
IF MY PET EATS THE RODENT BAIT, COULD IT DIE?
The risk to your pet depends on what type of pet it is, how big it is, what type of bait it has consumed, as well as how much bait was consumed. If a situation occurs, please consult your veterinarian or call the toll free number located on the package and you will be directed to a specially trained individual who will assist in your next steps.
IF MY PET EATS A DEAD RODENT THAT MAY HAVE EATEN D-CON®, WILL IT DIE?
The potential of any secondary poisoning depends on what type of pet it is, how big it is, what type of bait it has consumed, as well as how much bait was consumed. If you are concerned about a possible exposure, you may wish to contact your veterinarian or the toll free number located on the package to be directed to appropriate personnel who can address your concerns. Occurrences of this type of poisoning are extremely rare.
WHAT PREVENTIVE MEASURES CAN I TAKE TO ENSURE A RODENT FREE HOME?
Clean-up common areas Eliminate nesting areas Practice outdoor prevention Keep pet areas clean Seal potential entrances Find more information in the d-CON Academy.
WHAT IF I'M UNSATISFIED WITH THE RESULTS OF MY PURCHASED D-CON® PRODUCTS?
If you're unsatisfied, you might be eligible for a refund of the purchase price of your selected d-CON® products. Please call 1-800-228-4722 for details.
WHAT ARE THE BEST WAYS TO GET RID OF MICE?
d-CON® offers a wide variety of mice traps, however, the best way to get rid of mice depends on the individual situation. First, you must identify the type of rodent as well as the level of infestation. Determining where the noises or rodents are concentrated will eventually help you determine where to put the traps. Second, you must eliminate all entry points as well as the likely main source of the problem, feeding sites. Be sure that all food is stored in tight plastic or glass containers - this includes cereals, crackers, flour, sugar, etc. Trash cans should be shut tight and sealed and you should consider a thorough cleaning of your house or apartment in order to ensure nothing is forgotten. Last, is determining which type of rodent control solution to use. d-CON® offers a wide variety of effective rodent control solutions such as glue traps, No View, No Touch traps and bait stations. Place your traps and baits near any previously suspected entry points, as well as along baseboards in likely hiding spots. The best way to get rid of mice is to be extremely vigilant and always stay one step ahead.
WHERE CAN I GET ADDITIONAL INFORMATION?
For updates from d-CON®, continue to check www.d-CONproducts.com. If you have additional questions, please call customer service at 1-800-228-4722.

d-CON TRAPS

HOW TO USE d-CON NO VIEW NO TOUCH MOUSE TRAP.
1. Baiting: On the bottom of the trap, peel back the small self-adhesive label. Apply bait (cheese or peanut butter) to the bait compartment. Reseal self-adhesive label over compartment, and turn trap over (d-CON® label up). 2. Setting: While holding base of trap, twist top cover in clockwise rotation (in direction of arrow) until it locks. A red indicator will show through the hole marked “Set” on the top of the trap. A mouse entryway will open in front. 3. Placement: GENTLY place set trap (d-CON® label up) on hard surface near wall, or in areas where mice are active. For best results, place two or more d-CON® traps 4-6 feet apart where you see or suspect mice. 4. Disposal: Check trap frequently. When mouse entryway is closed and red indicator shows through the hole marked “Mouse Caught,” dispose of the entire trap. Note: If trap is accidentally triggered, a red indicator will show at the “Not Set” position. Repeat the instructions at Step 2 (“Setting”) if this occurs.
CAN I REUSE THE D-CON® NO VIEW NO TOUCH TRAP?
This is a disposable trap. It is not meant to be reused. It would be difficult and messy to extract a dead mouse from the trap.
CAN I USE BAIT OTHER THAN CHEESE OR PEANUT BUTTER?
You can use any other bait, but the most recommended is peanut butter.
HOW CAN I BE SURE THERE IS A MOUSE INSIDE THE D-CON® NO VIEW NO TOUCH TRAP?
The red indicator will show in “Mouse Caught” slot and the entryway will be closed. The trap will be heavier when picked up.
 IS THE MOUSE ALIVE IN A D-CON® NO VIEW NO TOUCH TRAP WHEN THE RED INDICATOR SHOWS "MOUSE CAUGHT"?
No.
WHAT ARE THE DIFFERENT KINDS OF TRAPS SOLD BY D-CON®?
d-CON® traps include Glue Traps, Ultra Set a covered trap and the innovative No View, No Touch™ traps. All traps are safe to use in easily accessible areas and offer visual proof that the rodent is captured. d-CON® No View, No Touch™ is a unique, award-winning mouse trap. It delivers on a “no see, no touch” promise with effective and efficient killing performance.
WHAT IS THE BEST WAY TO GET RID OF MICE USING D-CON ULTRA SET TRAP?
d-CON® Ultra Set covered snap trap is easy to set. To ensure good performance, before setting the ultraset trap, it needs to be placed on a flat surface. For the trap to work properly, it is also essential that you do not over-bait. An amount of peanut butter the size of a large pea (1/8 teaspoon) is recommended as bait. It is important to place bait only inside the cup and avoid the surrounding parts of the Ultra Set Trap.
WHERE CAN I BUY D-CON MOUSE TRAPS?
d-CON® mouse traps are available at a variety of retailers across the U.S. Our online retailers include Walmart, The Home Depot, Family Dollar, and Amazon.com . For more information on where to buy mouse traps online or in person click the Buy Now button on the top right of this page.
HOW DO I USE D-CON MOUSE TRAPS?
d-CON® No View, No Touch Trap: On the bottom of the No View, No Touch trap, peel back the small self-adhesive label to apply bait. While holding base of trap in a horizontal position, twist top cover in a clockwise rotation. A red indicator will show through the hole marked "Set" on top of the trap as the trap clicks in to place. A mouse entry way will open in front for the mouse to enter the trap. Once the mouse enters the trap and tries to eat the bait, it will release a trigger so that the trap snaps shut closing the entry point and killing the mouse. Simply dispose of the entire trap without having to see the mouse. d-CON® Ultra Set Snap Traps: Simply lift the front cover and place the bait in the round bait cup inside the trap, then close the cover. Place the trap on a flat surface and slowly pull the lever all the way down and gently release until it locks securely in place. When the mouse tries to steal the bait, the spring loaded mechanism is triggered, and a metal bar will snap and kill the rodent. d-CON® Glue Traps: For these traps, no bait is needed. Simply place these traps along a wall or baseboard where you have seen or suspect mice to travel and wait. Rodents will get caught in the trap and be unable to move, allowing you to quickly dispose of them.

d-CON BAITS

WHAT ARE THE DIFFERENT KINDS OF BAIT PRODUCTS THAT D-CON® OFFERS?
d-CON® offers a full range of bait products to suit different usage situations. Baits are the perfect solution if you don't want to come in contact with a rodent. d-CON®offers pre-loaded disposable bait stations and refillable bait stations that provide a mess-free way to kill rodents in hard to reach places.
HOW MANY DAYS DOES IT TAKE TO GET RID OF RODENT ACTIVITY WITH D-CON BAITS?
Rats and Mice may consume a lethal dose in one feeding, with the first dead rodents appearing 4 or 5 days after feeding begins.
WHAT IS THE ACTIVE INGREDIENT IN THE D-CON BAIT BLOCK?
Cholecalciferol (Vitamin D3) is the active ingredient in d-CON baits.  Humans need Vitamin D3, but mice cannot tolerate it.
DO I NEED TO UNWRAP THE D-CON BAIT BLOCKS?
There is no need to unwrap the d-CON baits. d-CON's formula utilizes 99% food grade ingredients, which make this bait so attractive to mice that they will eat right through the wrapper.
DO D-CON BAITS USE ANTI-COAGULANTS OR NEUROTOXINS?
d-CON bait uses NO anti-coagulants or neurotoxins. Instead it utilizes Vitamin D3 which will not harm humans.
HOW MANY KILLS DO I GET FROM EACH BAIT BLOCK?
The number of kills you get from each individual d-CON bait will depend on how much each mouse feeds and the size of the mice.
WHERE DO THE MICE DIE?
After feeding on the d-CON bait, mice will return to their nest and die later.
WHERE DO I PLACE THE BAIT STATION?
Place your d-CON Bait Station where you notice signs of mice (droppings, footprints, gnawing or scampering noises in your walls). Place perpendicular to the wall and in dark corners, such as behind the stove, refrigerator, washer and dryer, or where rodent activity is seen. It is wise to set baits and traps simultaneously in various spots in the home to ensure better control of the problem.
 HOW DO I KNOW IF THE D-CON BAIT IS WORKING?
You'll be able to see the d-CON bait through the clear window on your bait station to gauge if mice are eating the bait or not. Once you notice signs of mice feeding on the baits, mouse activity should cease within a few days. If you don't see chew marks on the bait after a few days, try moving it to another area.
IS THIS PRODUCT SAFE TO USE AROUND KIDS & PETS?
The d-CON Refillable Bait Station is child & dog resistant. The d-CON Disposable Bait Station is child resistant.
WHAT SHOULD I DO IF MY PET EATS THE BAIT?
If a situation occurs, please consult your veterinarian or call the toll free number located on the package and you will be directed to a specially trained individual who will assist in your next steps.
CAN I USE THIS ON OTHER ANIMALS? (SQUIRRELS, CHIPMUNKS, POSSUMS, RACCOONS, ETC.?)
No. Our rodenticide products are registered only for the control of rats and mice, therefore, we can make no claim that they will be effective against any animals other than rats and mice. We suggest contacting your local Pest Control Association, or the County Agent, for information relative to your problem.