*Based on IRI unit share data

FAQ

General Questions 

 
 How do d-CON® products compare to others on the market?

d-CON® is an expert in rodent control, with over 60 years of experience behind every product made. d-CON® has been offering rodent control products longer than any other manufacturer, and consumers know and trust d-CON®. d-CON® offers a solution for every situation - one of them will be just right for ridding your home of rodents.

For more information on how to use d-CON® products, you can watch the "How to" videos which will explain in detail the process for setting the baits. You can also find good information about rodent prevention in the Rodents 101 section.

 What are the different kinds of rodent control measures?

Commercially available mouse and rat control products are effective and fall into two different categories – baits and traps.

Baits are available in pellets or blocks contained in a bait station. Baits should be used in low traffic, hard-to-reach areas such as basements, garages and attics. Baits are an ideal way to avoid contact with rodents, because once they've eaten the bait, they leave the area to die, generally going outside to seek water. Baits are safe and highly effective if used according to directions.

Most common rat and mouse poisons fall into the anticoagulant category. These products, long-acting warfarins, reduce the clotting of blood, and result in death from internal bleeding or anemia, usually within 4-10 days.

Traps are ideal for high traffic areas. Three types of traps are used commercially: snap traps, glue traps and live traps.

Snap traps are the traditional wooden design and they are baited with food like peanut butter, nuts or cheese. Snap traps are intended to be humanely lethal, but require disposal of a dead or injured rodent.

Rodents that walk into a glue trap become stuck in the nontoxic glue. Glue traps rely on strategic placement along rodent runways and are thrown away once the rodent is caught. Glue traps are available in covered or uncovered form.

Live traps enable people to catch rodents and release them outdoors, rather than killing them. Live traps are usually used for catching mice and come in single or multi-animal designs.

For more information on how to use d-CON® products, you can watch the "How to" videos which will explain in detail the process for setting the baits. You can also find good information about rodent prevention in the Rodents 101 section.

 How do I know if I need to use baits or traps?

If you share one or more of the below preferences, you ARE a Bait User.

  • Do you want to avoid interacting with rodents in anyway (seeing, hearing, touching, smelling)?
  • Would you prefer not to remove a dead rodent from the trap?

If you share one or more of the below preferences, you ARE a Trap User.

  • Do you want to see a "Proof of Kill"?
  • Would you rather not risk having the rodent die without knowing where?
  • Do you want to know that the rodent is dead?
 How do I know if I have a rodent in my home?

Rodents are nocturnal creatures by nature, which means they rarely surface during the daytime hours unless their environment is disrupted. However, there are some signs you can look for:

  • Mouse droppings, black, typically small (about 1/8 of an inch long). Rat feces tend to be a bit larger.
  • Evidence of recent gnawing, especially on packaged goods, cardboard boxes and areas around pipes, ducts and vents.
  • Your dog or cat pawing excitedly at a kitchen cabinet, the base of your refrigerator or a wall.
  • Scampering or gnawing sounds.
  • Burrows or nests in the ground along the outside of buildings.

Read more about the signs for rodent activity at Know the Signs.

 Where should I place my mouse trap and baits?

Place traps and baits perpendicular to the wall and in dark corners, such as behind the stove, refrigerator, washer and dryer or where rodent activity is seen. It is wise to set baits and traps simultaneously in various spots in the home to ensure better control of the problem.

 How long do they work? When do they need to be replaced?

Mice are not attracted to old, insect-infested or moldy bait. Inspect often – every few days – and discard wet, dirty or contaminated baits. Check traps every day. Rodents are cunning; if they haven't been trapped in 4-5 days, move the traps to a new location. Some traps are reusable. Refer to the package for detailed instructions. Once the rodent problem seems to have been eliminated, it is best to continue baiting for at least another fifteen days to avoid re-infestation.

 How do I know that I've trapped them all?

It's virtually impossible to tell when you've trapped them all. You should continue to trap as long as you see mice or notice signs of activity. After that, leave traps set in high traffic areas and inspect them periodically.

 How much rodent bait do I need?

Each d-CON® bait product is carefully labeled in accordance with strict guidelines set by the Environmental Protection Agency (EPA). Consult the package for specific usage information.

 If my pet eats the rodent bait, could it die?

The risk to your pet depends on what type of pet it is, how big it is, what type of bait it has consumed, as well as how much bait was consumed. If a situation occurs, please consult your veterinarian or call the toll free number located on the package and you will be directed to a specially trained individual who will assist in your next steps.

 If my pet eats a dead rodent that may have eaten d-CON®, will it die?

The potential of any secondary poisoning depends on what type of pet it is, how big it is, what type of bait it has consumed, as well as how much bait was consumed. If you are concerned about a possible exposure, you may wish to contact your veterinarian or the toll free number located on the package to be directed to appropriate personnel who can address your concerns. Occurrences of this type of poisoning are extremely rare.

 What preventive measures can I take to ensure a rodent free home?

Clean-up common areas

  • Eliminate nesting areas
  • Practice outdoor prevention
  • Keep pet areas clean
  • Seal potential entrances

Find more information in the "Rodent Proofing Tips" section.

 What if I'm unsatisfied with the results of my purchased d-CON® products?

If you're unsatisfied you might be eligible for a refund of the purchase price of your selected d-CON® products. Follow the directions here to see if you apply.

d-CON® Traps 

 
 What are the directions for use for d-CON® No View No Touch Trap?

1. Baiting: On the bottom of the trap, peel back the small self-adhesive label. Apply bait (cheese or peanut butter) to the bait compartment. Reseal self-adhesive label over compartment, and turn trap over (d-CON® label up).

2. Setting: While holding base of trap, twist top cover in clockwise rotation (in direction of arrow) until it locks. A red indicator will show through the hole marked “Set” on the top of the trap. A mouse entryway will open in front.

3. Placement: GENTLY place set trap (d-CON® label up) on hard surface near wall, or in areas where mice are active. For best results, place two or more d-CON® traps 4-6 feet apart where you see or suspect mice.

4. Disposal: Check trap frequently. When mouse entryway is closed and red indicator shows through the hole marked “Mouse Caught,” dispose of the entire trap.

Note: If trap is accidentally triggered, a red indicator will show at the “Not Set” position. Repeat the instructions at Step 2 (“Setting”) if this occurs.

To know more about the directions for use, check out the video.

 Can I reuse the d-CON® No View No Touch Trap?

This is a disposable trap. It is not meant to be reused. It would be difficult and messy to extract a dead mouse from the trap.

 Is the d-CON® No View No Touch Trap safe to use in households with pets and children?

The trap is safer to children and pets than traditional snap traps. However, as with all d-CON® products, children and pets should be kept away from device.

 Can I use bait other than cheese or peanut butter?

You can use any other bait, but the most recommended is peanut butter.

 How can I be sure there is a mouse inside the d-CON® No View No Touch Trap?

The red indicator will show in “Mouse Caught” slot and the entryway will be closed. The trap will be heavier when picked up.

 Is the mouse alive in a d-CON® No View No Touch Trap when the red indicator shows "Mouse Caught"?

No.

 What are the different kinds of traps sold by d-CON®?

d-CON® traps include the traditional Wood Snap Trap,  Flat Glue Traps, Glue Boards (that can be used either flat or folded), a glue/snap trap combo, the Quick Kill Trap, Ultra Set a covered trap and the innovative No View, No Touch™ traps. All traps are safe to use in easily accessible areas and offer visual proof that the rodent is captured. d-CON® No View, No Touch™ is a unique, award-winning mouse trap. It delivers on a “no see, no touch” promise with effective and efficient killing performance.

 Do you need to use bait for the new d-CON® Quick Kill Glue Trap?

No, d-CON® Quick Kill Glue Trap offers a no mess no bait quick solution to rodents. It catches like a Glue Trap, killing with the force of a Snap Trap. There is no need to bait and there is no contact with mice. Watch the “How to” videos for detailed instructions on how to set the trap.

 How do I get improved performance from the d-CON® Ultra Set trap?

d-CON® Ultra Set covered snap trap is easy to set. To ensure good performance, before setting the ultraset trap, it needs to be placed on a flat surface. For the trap to work properly, it is also essential that you do not over-bait. An amount of peanut butter the size of a large pea (1/8 teaspoon) is recommended as bait. It is important to place bait only inside the cup and avoid the surrounding parts of the Ultra Set Trap.

d-CON® Baits 

 
 What are the different kinds of bait products that d-CON® offers?

d-CON® offers a full range of bait products to suit different usage situations. Ready mix bait bits are the perfect solution if you don't want to come in contact with a rodent. d-CON® place packs provide a mess-free way to kill rodents in hard to reach places using bait pellets. d-CON® Wedges comes in 1.5oz and 3oz packs. They work well in hard to get to areas.

 How many days does it take to get rid of rodent activity with baits?

Rats and Mice may consume a lethal dose of our Brodifacoum products in one feeding, with the first dead rodents appearing 4 or 5 days after feeding begins.

 

 Can I use this on other animals? (squirrels, chipmunks, possums, raccoons, etc.?)

No. Our rodenticide products are registered only for the control of rats and mice, therefore, we can make no claim that they will be effective against any animals other than rats and mice. We suggest contacting your local Pest Control Association, or the County Agent, for information relative to your problem.

 What is the active ingredient?

The active ingredient in our Rat Bait Pellets, Mouse Bait Pellets, Place Packs and Wedge Baits is Brodifacoum.

The active ingredient in our Refillable and Disposable Bait Stations is Diphacinone.

 Should I broadcast the pellets?

No, you should not broadcast (spread the loose pellets) the bait. If desired you can tear a corner on the bait pack, otherwise just place the pack in the desired location. Do not scatter the bait.

 What's the best way to bait?

You should begin baiting as soon as you detect a problem. Put bait in areas where you notice or suspect rodent activity. Mice tend to travel only 10 to 30 feet from their nest, while a rat's home range is 25 to 150 feet. Be sure to keep bait fresh and dry, and get rid of any old or contaminated bait.

 Do I need to tear open the place packs before I place the bait?

No. Place packs are filled and ready to use. There's no mess while you place them – mice eat through closed bait packs. They are a perfect solution for baiting attics or inaccessible areas.

EPA Inquiries 

 
 What is the agreement that d-CON® has reached with the EPA?

In May 2014, d-CON® reached an agreement with the U.S. Environmental Protection Agency (EPA) regarding the production and distribution of second generation rodenticide pellets. Following extensive discussions, both parties have reached an agreement whereby d-CON® will voluntarily discontinue production of d-CON® baits containing second generation anticoagulant rodenticides. Those rodent control products will be replaced with a new line of rodenticide baits which have been registered with the U.S. EPA and are approved for distribution and consumer use in every state.

 Are d-CON® products still safe to use?

Consumers can continue to purchase and use d-CON® products that are currently in stores to effectively control rodents when used as directed.

 When will new d-CON® products be available for purchase?

An updated suite of rodenticide bait products in bait stations that use an alternate active ingredient approved by the EPA for consumer use are currently in distribution in California, per state regulations.

Starting in early 2015, d-CON® will distribute the new line of bait rodenticides for consumer use across the rest of the country. Until then, consumers can continue to purchase and use d-CON® products that are currently available in stores to effectively control rodent infestations when used as directed.

 Why did d-CON® challenge the EPA?

d-CON® challenged attempts to cancel second generation anticoagulant rodenticide products because of concerns about consumers using alternate products that contain a neurotoxin which, unlike d-CON® products, have no known antidote in the case of accidental exposure. While other manufacturers have chosen to shift to active ingredients that include a powerful neurotoxin, new d-CON® bait products will continue to utilize effective ingredients for which an antidote (Vitamin K) is readily available.

 Why did d-CON® make this agreement with the EPA?

The reason d-CON® has been such a successful brand is because we have spent more than 60 years providing products that are reliable and affordable to use. Our customers purchase d-CON® products with confidence knowing that they effectively protect homes and families from the serious diseases and damage caused by rodents. We are committed to providing effective and affordable products to consumers to control rodents that can invade homes, spread diseases, and damage food and property. The agreement reached with the EPA enables us to continue to achieve these objectives.

 Where can I get additional information?

For updates from d-CON®, continue to check www.d-CONproducts.com.

If you have additional questions, please call customer service at 1-800-228-4722.

 General Questions
 
 How do d-CON® products compare to others on the market?

d-CON® is an expert in rodent control, with over 60 years of experience behind every product made. d-CON® has been offering rodent control products longer than any other manufacturer, and consumers know and trust d-CON®. d-CON® offers a solution for every situation - one of them will be just right for ridding your home of rodents.

For more information on how to use d-CON® products, you can watch the "How to" videos which will explain in detail the process for setting the baits. You can also find good information about rodent prevention in the Rodents 101 section.

 What are the different kinds of rodent control measures?

Commercially available mouse and rat control products are effective and fall into two different categories – baits and traps.

Baits are available in pellets or blocks contained in a bait station. Baits should be used in low traffic, hard-to-reach areas such as basements, garages and attics. Baits are an ideal way to avoid contact with rodents, because once they've eaten the bait, they leave the area to die, generally going outside to seek water. Baits are safe and highly effective if used according to directions.

Most common rat and mouse poisons fall into the anticoagulant category. These products, long-acting warfarins, reduce the clotting of blood, and result in death from internal bleeding or anemia, usually within 4-10 days.

Traps are ideal for high traffic areas. Three types of traps are used commercially: snap traps, glue traps and live traps.

Snap traps are the traditional wooden design and they are baited with food like peanut butter, nuts or cheese. Snap traps are intended to be humanely lethal, but require disposal of a dead or injured rodent.

Rodents that walk into a glue trap become stuck in the nontoxic glue. Glue traps rely on strategic placement along rodent runways and are thrown away once the rodent is caught. Glue traps are available in covered or uncovered form.

Live traps enable people to catch rodents and release them outdoors, rather than killing them. Live traps are usually used for catching mice and come in single or multi-animal designs.

For more information on how to use d-CON® products, you can watch the "How to" videos which will explain in detail the process for setting the baits. You can also find good information about rodent prevention in the Rodents 101 section.

 How do I know if I need to use baits or traps?

If you share one or more of the below preferences, you ARE a Bait User.

  • Do you want to avoid interacting with rodents in anyway (seeing, hearing, touching, smelling)?
  • Would you prefer not to remove a dead rodent from the trap?

If you share one or more of the below preferences, you ARE a Trap User.

  • Do you want to see a "Proof of Kill"?
  • Would you rather not risk having the rodent die without knowing where?
  • Do you want to know that the rodent is dead?
 How do I know if I have a rodent in my home?

Rodents are nocturnal creatures by nature, which means they rarely surface during the daytime hours unless their environment is disrupted. However, there are some signs you can look for:

  • Mouse droppings, black, typically small (about 1/8 of an inch long). Rat feces tend to be a bit larger.
  • Evidence of recent gnawing, especially on packaged goods, cardboard boxes and areas around pipes, ducts and vents.
  • Your dog or cat pawing excitedly at a kitchen cabinet, the base of your refrigerator or a wall.
  • Scampering or gnawing sounds.
  • Burrows or nests in the ground along the outside of buildings.

Read more about the signs for rodent activity at Know the Signs.

 Where should I place my mouse trap and baits?

Place traps and baits perpendicular to the wall and in dark corners, such as behind the stove, refrigerator, washer and dryer or where rodent activity is seen. It is wise to set baits and traps simultaneously in various spots in the home to ensure better control of the problem.

 How long do they work? When do they need to be replaced?

Mice are not attracted to old, insect-infested or moldy bait. Inspect often – every few days – and discard wet, dirty or contaminated baits. Check traps every day. Rodents are cunning; if they haven't been trapped in 4-5 days, move the traps to a new location. Some traps are reusable. Refer to the package for detailed instructions. Once the rodent problem seems to have been eliminated, it is best to continue baiting for at least another fifteen days to avoid re-infestation.

 How do I know that I've trapped them all?

It's virtually impossible to tell when you've trapped them all. You should continue to trap as long as you see mice or notice signs of activity. After that, leave traps set in high traffic areas and inspect them periodically.

 How much rodent bait do I need?

Each d-CON® bait product is carefully labeled in accordance with strict guidelines set by the Environmental Protection Agency (EPA). Consult the package for specific usage information.

 If my pet eats the rodent bait, could it die?

The risk to your pet depends on what type of pet it is, how big it is, what type of bait it has consumed, as well as how much bait was consumed. If a situation occurs, please consult your veterinarian or call the toll free number located on the package and you will be directed to a specially trained individual who will assist in your next steps.

 If my pet eats a dead rodent that may have eaten d-CON®, will it die?

The potential of any secondary poisoning depends on what type of pet it is, how big it is, what type of bait it has consumed, as well as how much bait was consumed. If you are concerned about a possible exposure, you may wish to contact your veterinarian or the toll free number located on the package to be directed to appropriate personnel who can address your concerns. Occurrences of this type of poisoning are extremely rare.

 What preventive measures can I take to ensure a rodent free home?

Clean-up common areas

  • Eliminate nesting areas
  • Practice outdoor prevention
  • Keep pet areas clean
  • Seal potential entrances

Find more information in the "Rodent Proofing Tips" section.

 What if I'm unsatisfied with the results of my purchased d-CON® products?

If you're unsatisfied you might be eligible for a refund of the purchase price of your selected d-CON® products. Follow the directions here to see if you apply.

 d-CON® Traps
 
 What are the directions for use for d-CON® No View No Touch Trap?

1. Baiting: On the bottom of the trap, peel back the small self-adhesive label. Apply bait (cheese or peanut butter) to the bait compartment. Reseal self-adhesive label over compartment, and turn trap over (d-CON® label up).

2. Setting: While holding base of trap, twist top cover in clockwise rotation (in direction of arrow) until it locks. A red indicator will show through the hole marked “Set” on the top of the trap. A mouse entryway will open in front.

3. Placement: GENTLY place set trap (d-CON® label up) on hard surface near wall, or in areas where mice are active. For best results, place two or more d-CON® traps 4-6 feet apart where you see or suspect mice.

4. Disposal: Check trap frequently. When mouse entryway is closed and red indicator shows through the hole marked “Mouse Caught,” dispose of the entire trap.

Note: If trap is accidentally triggered, a red indicator will show at the “Not Set” position. Repeat the instructions at Step 2 (“Setting”) if this occurs.

To know more about the directions for use, check out the video.

 Can I reuse the d-CON® No View No Touch Trap?

This is a disposable trap. It is not meant to be reused. It would be difficult and messy to extract a dead mouse from the trap.

 Is the d-CON® No View No Touch Trap safe to use in households with pets and children?

The trap is safer to children and pets than traditional snap traps. However, as with all d-CON® products, children and pets should be kept away from device.

 Can I use bait other than cheese or peanut butter?

You can use any other bait, but the most recommended is peanut butter.

 How can I be sure there is a mouse inside the d-CON® No View No Touch Trap?

The red indicator will show in “Mouse Caught” slot and the entryway will be closed. The trap will be heavier when picked up.

 Is the mouse alive in a d-CON® No View No Touch Trap when the red indicator shows "Mouse Caught"?

No.

 What are the different kinds of traps sold by d-CON®?

d-CON® traps include the traditional Wood Snap Trap,  Flat Glue Traps, Glue Boards (that can be used either flat or folded), a glue/snap trap combo, the Quick Kill Trap, Ultra Set a covered trap and the innovative No View, No Touch™ traps. All traps are safe to use in easily accessible areas and offer visual proof that the rodent is captured. d-CON® No View, No Touch™ is a unique, award-winning mouse trap. It delivers on a “no see, no touch” promise with effective and efficient killing performance.

 Do you need to use bait for the new d-CON® Quick Kill Glue Trap?

No, d-CON® Quick Kill Glue Trap offers a no mess no bait quick solution to rodents. It catches like a Glue Trap, killing with the force of a Snap Trap. There is no need to bait and there is no contact with mice. Watch the “How to” videos for detailed instructions on how to set the trap.

 How do I get improved performance from the d-CON® Ultra Set trap?

d-CON® Ultra Set covered snap trap is easy to set. To ensure good performance, before setting the ultraset trap, it needs to be placed on a flat surface. For the trap to work properly, it is also essential that you do not over-bait. An amount of peanut butter the size of a large pea (1/8 teaspoon) is recommended as bait. It is important to place bait only inside the cup and avoid the surrounding parts of the Ultra Set Trap.

 d-CON® Baits
 
 What are the different kinds of bait products that d-CON® offers?

d-CON® offers a full range of bait products to suit different usage situations. Ready mix bait bits are the perfect solution if you don't want to come in contact with a rodent. d-CON® place packs provide a mess-free way to kill rodents in hard to reach places using bait pellets. d-CON® Wedges comes in 1.5oz and 3oz packs. They work well in hard to get to areas.

 How many days does it take to get rid of rodent activity with baits?

Rats and Mice may consume a lethal dose of our Brodifacoum products in one feeding, with the first dead rodents appearing 4 or 5 days after feeding begins.

 

 Can I use this on other animals? (squirrels, chipmunks, possums, raccoons, etc.?)

No. Our rodenticide products are registered only for the control of rats and mice, therefore, we can make no claim that they will be effective against any animals other than rats and mice. We suggest contacting your local Pest Control Association, or the County Agent, for information relative to your problem.

 What is the active ingredient?

The active ingredient in our Rat Bait Pellets, Mouse Bait Pellets, Place Packs and Wedge Baits is Brodifacoum.

The active ingredient in our Refillable and Disposable Bait Stations is Diphacinone.

 Should I broadcast the pellets?

No, you should not broadcast (spread the loose pellets) the bait. If desired you can tear a corner on the bait pack, otherwise just place the pack in the desired location. Do not scatter the bait.

 What's the best way to bait?

You should begin baiting as soon as you detect a problem. Put bait in areas where you notice or suspect rodent activity. Mice tend to travel only 10 to 30 feet from their nest, while a rat's home range is 25 to 150 feet. Be sure to keep bait fresh and dry, and get rid of any old or contaminated bait.

 Do I need to tear open the place packs before I place the bait?

No. Place packs are filled and ready to use. There's no mess while you place them – mice eat through closed bait packs. They are a perfect solution for baiting attics or inaccessible areas.

 EPA Inquiries
 
 What is the agreement that d-CON® has reached with the EPA?

In May 2014, d-CON® reached an agreement with the U.S. Environmental Protection Agency (EPA) regarding the production and distribution of second generation rodenticide pellets. Following extensive discussions, both parties have reached an agreement whereby d-CON® will voluntarily discontinue production of d-CON® baits containing second generation anticoagulant rodenticides. Those rodent control products will be replaced with a new line of rodenticide baits which have been registered with the U.S. EPA and are approved for distribution and consumer use in every state.

 Are d-CON® products still safe to use?

Consumers can continue to purchase and use d-CON® products that are currently in stores to effectively control rodents when used as directed.

 When will new d-CON® products be available for purchase?

An updated suite of rodenticide bait products in bait stations that use an alternate active ingredient approved by the EPA for consumer use are currently in distribution in California, per state regulations.

Starting in early 2015, d-CON® will distribute the new line of bait rodenticides for consumer use across the rest of the country. Until then, consumers can continue to purchase and use d-CON® products that are currently available in stores to effectively control rodent infestations when used as directed.

 Why did d-CON® challenge the EPA?

d-CON® challenged attempts to cancel second generation anticoagulant rodenticide products because of concerns about consumers using alternate products that contain a neurotoxin which, unlike d-CON® products, have no known antidote in the case of accidental exposure. While other manufacturers have chosen to shift to active ingredients that include a powerful neurotoxin, new d-CON® bait products will continue to utilize effective ingredients for which an antidote (Vitamin K) is readily available.

 Why did d-CON® make this agreement with the EPA?

The reason d-CON® has been such a successful brand is because we have spent more than 60 years providing products that are reliable and affordable to use. Our customers purchase d-CON® products with confidence knowing that they effectively protect homes and families from the serious diseases and damage caused by rodents. We are committed to providing effective and affordable products to consumers to control rodents that can invade homes, spread diseases, and damage food and property. The agreement reached with the EPA enables us to continue to achieve these objectives.

 Where can I get additional information?

For updates from d-CON®, continue to check www.d-CONproducts.com.

If you have additional questions, please call customer service at 1-800-228-4722.